Everything Included

Built for businesses
that can't miss a call.

Every feature in NexusDesk was built around one goal: making sure every caller gets a real, helpful response β€” and every lead gets to you fast.

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< 2s
Answer time
98%
Calls answered
3Γ— faster
Lead response vs voicemail
0
Missed leads
Core

Always-on AI Receptionist

Your business never sends a caller to voicemail again. NexusDesk answers every call, 24 hours a day, 7 days a week β€” with the warmth and precision of your best employee.

  • Answers in under 2 seconds, every time
  • Trained on your business, services, and FAQs
  • Natural conversation β€” callers never know it's AI
  • Handles multiple simultaneous calls without hold times
πŸ“ž
Incoming Call
+1 (956) 532-2040
Live
AI Response
"Thank you for calling Rivera Plumbing! I'm Alex, your AI receptionist. How can I help you today?"
Caller
"Yeah I've got a leaking pipe under my kitchen sink, pretty bad..."
AI Response
"Got it, that sounds urgent. Can I get your name and best callback number? We'll have a technician reach out within the hour."
Duration: 1m 42s
ActiveRecording
Lead Management

Instant Lead Capture & SMS Alerts

The moment a call ends, your lead is captured, scored for urgency, and sent directly to your phone. No more checking a voicemail box. No more lost business.

  • Caller name, phone, reason, and urgency captured automatically
  • SMS alert to owner within seconds of call ending
  • Confirmation SMS sent to caller to build trust
  • All leads stored in your dashboard with full history
πŸ“±
NexusDesk Alert
To: Business Owner
just now
πŸ”” New Lead β€” Urgent
Name: Marcus Johnson
Phone: (956) 882-3341
Reason: Leaking pipe emergency
Urgency: Urgent
Duration: 1m 42s
πŸ’¬
SMS to Caller
To: Marcus Johnson
just now
Hi Marcus, thanks for calling Rivera Plumbing! Our team has been notified and will reach out shortly. If this is a serious emergency, please call 911.
Recordings

Full Call Recording & Playback

Every conversation is recorded and stored. Listen back from your dashboard anytime β€” review how your AI handled a tough question, or pull a specific call for a dispute.

  • Every call recorded and stored securely
  • One-click playback directly in your dashboard
  • Full transcript available alongside recording
  • Linked to the lead record β€” never lose context
Call Recording
Marcus Johnson Β· Jul 13, 2026
1:42
0:38 / 1:42
Transcript
Alex: Thank you for calling Rivera Plumbing...
Marcus: Yeah I've got a leaking pipe...
Alex: Got it, that sounds urgent...
Dashboard

Real-Time Lead Dashboard

Your command center. See every call, filter by urgency, search by name, and track lead status β€” all in one clean, mobile-friendly interface.

  • Live feed of all incoming leads
  • Urgency badges: Urgent, Normal, Just Inquiring
  • Status tracking: New β†’ In Progress β†’ Closed
  • Search, filter, and export to CSV
Leads
Rivera Plumbing
πŸ” Search
Filter
47
Total
3
Urgent
12
New
MJ
Marcus Johnson
Leaking pipe emergency
UrgentNew
SR
Sandra Reyes
Water heater installation
NormalIn Progress
TB
Tom Bellinski
Drain clog, routine
InquiringClosed
View all 47 leads β†’
Coverage

Flexible Coverage That Fits Your Business

Whether you want backup after hours or a full-time AI receptionist, NexusDesk has a coverage tier that matches exactly how you operate.

  • After-hours & weekends β€” nights and weekends covered
  • Overflow coverage β€” rings you first, AI catches overflow
  • 20-second ring timeout so you always get first shot
  • Full 24/7 β€” AI answers every call instantly, always
Starter
After Hours & Weekends
Mon–Fri 6PM–8AM Β· All Weekend
BusinessMOST POPULAR
Overflow (20s timeout)
All day Β· AI catches overflow
Professional
Full 24/7
Every call, instantly answered
All plans include SMS alerts, call recording, and your live dashboard.
Setup

Custom-Trained on Your Business

Your AI receptionist isn't generic. It's trained on your services, your pricing, your service area, your team β€” so every caller gets accurate, on-brand answers.

  • Onboarding questionnaire captures your full business profile
  • Services, pricing, coverage area, hours all programmed in
  • Emergency escalation protocols configured to your specs
  • Updates and retraining available anytime
Business Profile
Business Name
Rivera Plumbing
Services
Leak repair, drain cleaning, water heater
Service Area
McAllen, Edinburg, Mission, TX
Hours
Mon–Fri 8AM–6PM
Emergency Protocol
Urgent β†’ text owner immediately
Pricing Range
Service call from $89
AI Training Complete
Alex is ready to take calls for Rivera Plumbing

Everything you need, nothing you don't.

No bloated feature lists. Just the tools that help you run your business better.

πŸ€–
Natural AI Voice
GPT-4 powered. Callers think they're talking to a person.
πŸ“²
Instant SMS Alerts
New lead hits your phone before the caller even hangs up.
πŸŽ™οΈ
Call Recording
Every call saved. One-click playback in your dashboard.
πŸ“‹
Lead Dashboard
Every lead, every call, every status β€” in one place.
πŸ”
Search & Filter
Find any lead instantly by name, reason, or urgency.
πŸ“€
CSV Export
Export your leads anytime. Works with any CRM.
⚑
Urgency Detection
AI flags emergency calls so you respond first to what matters.
πŸ“…
Callback Scheduling
AI captures preferred callback times from every caller.
πŸ”’
Secure & Private
All data encrypted. HIPAA-ready architecture.

Built for trades and service businesses.

If your phone rings and missing it costs you money, NexusDesk is for you.

πŸ”§ Plumbing
⚑ Electrical
❄️ HVAC
🏠 Roofing
πŸ› Remodeling
🌿 Landscaping
🐾 Pet Services
βš–οΈ Law Offices
πŸ₯ Medical Clinics
πŸ”‘ Real Estate
πŸš— Auto Shops
🧹 Cleaning Services

Start capturing every lead.

Join businesses that never miss a call. Setup takes less than 24 hours.

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